We do not keep any logs of any kind that can identify a user's browsing, streaming, as well as peer-to-peer and all other downloading activities. So rest assured, you are fully protected and anonymous with Ivacy VPN.

Your Information Is Your Own

We strictly do not log or monitor, online browsing activities, connection logs, VPN IPs assigned, original IP addresses, browsing history, outgoing traffic, connection times, data you have accessed and/or DNS queries generated by your end. We have no information that could associate specific activities to specific users.

Ivacy assures its users of collecting minimal data. Data collected is to keep Ivacy running smoothly and to make our services better. We do not keep any personal and sensitive user information. By design, Ivacy VPN has no sensitive data to share, even when legally bound to do so.

Note: Ivacy needs certain data to assist users in need of a dedicated IP. The information required is not sensitive, but it is required to be kept on file for troubleshooting, if a problem arises.

What Information does Ivacy VPN Require?

During the signup process, the following information is required:

  • Your Name
  • Email Address
  • Payment Method

How is Collected Information Used?

The collected information assists Ivacy in the following ways:

  • Your Name and Payment Method aids in the account creation process.
  • Your Email Address aids allows us to contact you with discounts, surveys and offers. But you can opt of promotional emails at any time from the members area.
  • Your Email Address is needed to resend username and password in case you forget or lose them.
  • Your Email Address is needed to respond to generated tickets.
  • Your Email Address allows us to keep you up-to-date about the latest developments.

Note: Information pertaining to inactive customers is removed after every 12 months.

Ivacy VPN offers free Sticky Password Manager:

  • Users must go through the terms of use for the respective service providers to understand what they agree to.
  • The Sticky Password Manager is available for 1 month of use after activation.

Collection of Reports & Statistics

Ivacy collects minimal reports and statistics required for quality customer support and services rendered.

The data collected does not contain any identifiable information or user data like DNS requests, traffic details or IP addresses. The only thing known are the countries where users are originating from, which once again has no information of value.

We monitor crash reports and conduct diagnostics to evaluate our software to provide smooth functionality of our extensions, client software and apps, with information like:

  • Events occured
  • Performance data
  • Failed connection attempts
  • Application usage
  • Aggregated bandwidth usage

For this purpose, we employ a few key tools, which are as follows:

Collection Of Data From Correspondences

To ensure outstanding customer support and quick delivery of service, we do keep a record of all our correspondences. This includes a record of complaints, questions and compliments submitted via our website, extensions or apps.

For this purpose, we utilize third-party platforms for a variety of different purposes, which are as follows:

  • Maintain relationships with our users
  • Send/receive emails
  • Respond via live chat

The third-party platforms in use are as follows:

Age Restrictions And Consent

Ivacy and its services are intended for individuals 18 years old and above. If you think your child has given out personal information without your knowledge, feel free to contact us immediately.

By continuing to use our apps, extensions, website and apps; you are in an agreement with Ivacy’s Terms of Usage and Privacy Policy.

Legal Basis For The Collection Of Personal Information

The legal basis upon which we can collect your personal information depends on the following factors:

  • Specific context under which the personal information is collected.
  • The Personal information in question.

The only time when personal information is collected is when:

  1. Personal information is required to enter a contract.
  2. Information processing does not violate your rights and is in our legitimate interests.
  3. We collect data with your consent.

International Transmission Of Data

Our service is spread worldwide, your data travels through our global network of servers, which may not be located in your country of residence.

Ivacy relies on a few third party providers to offer the services you need. When transferring information, great care is taken to protect it. We have data protection agreements in place, to ensure the third parties we work with do not misuse any information we might share with them.

You hereby understand and acknowledge that your information will be processed, transferred and perhaps even, stored, to meet our Terms of Service.

Ivacy And Third-Party Websites

Ivacy website contains links to third-party websites. Please understand and realize that Ivacy in no way controls how third-party sites operate, nor can we take any responsibility for them.

What If An Authority Requests For Information About A Customer?

Since we have a zero-log policy, we keep no information of activities carried out by our customers online. We have information users share with us once he/she signs up for our service, like your email address for instance.

Is My Information Secure With Ivacy?

Ivacy does not, under any circumstances, share, sell or rent users’ personal information provided during the registration process. The information provided by users is given utmost care, and would never be used in any way apart from what has been permitted. Ivacy has taken every precautionary measure imaginable to ensure your data remains protected at all times, but there is no system that is 100% foolproof.

Systems in use by Ivacy are designed in such a way, that they can’t be decrypted, nor can anything be obtained, since we keep no logs.

Ivacy respects your internet privacy, and will not misuse your information. This even applies to those instances when a government organization may seize our servers, which would be of little consequence, since we keep no logs on individual users regarding their behavior, website visits or any particular event for that matter.

Data Protection Rights

You have the following data protection rights:

  • You are free to update, correct and access the information provided to Ivacy at any given time, from the member’s area.
  • You can opt out of marketing emails from Ivacy at any time, from the member’s area. Or, click the ‘unsubscribe’ link in Ivacy VPN’s marketing emails.
  • You can request the deletion of your personal information, by accessing the Members Area. Do note though, it will take up to 30 days to complete the deletion process. Your email address will be kept on file to avoid creation of fake accounts and duplication, unless you request to have that removed as well.

How Are DMCA Notices Dealt With?

When a user connects with Ivacy, he/she becomes anonymous. We cannot connect specific activities with specific users, since we don’t keep any logs or records at all. However, if a case is forwarded to our legal department, appropriate measures will be taken to address the issue promptly.

Does Ivacy Offer P2P Optimized Servers?

Yes, Ivacy does offer P2P optimized servers, located in the following countries:

Afghanistan, Algeria, Belgium, Brunei Darussalam, Bulgaria, Chile, Denmark, Estonia, Germany, Latvia, Lithuania, Luxembourg, Netherlands, Nigeria, Norway, Panama, Portugal, Romania, Russia, Serbia, Sweden, Turkey, UAE.

Payment Systems And Individual User Accounts

Ivacy utilizes third-party payment processors. These third-party payment processors are evaluated regularly, ensuring our users’ data is not used for any other purpose, except for processing payments.

It is important to note though that the payment data provided rests with the respective payment processors. Those instances where we process data, it is passed on to the processor without keeping any record of it at our end.

To get more information about the payment processor you have selected, please go through their privacy policy to know what information they collect, store and use.

What Encryption Algorithm Is Used?

Our network uses an advanced encryption system, which protects a user’s information, making it undecipherable.

We have also given our users the option to switch between protocols, for them to tweak their internet settings as per their needs and requirements. Some protocols are designed to give you better speed, while others offer greater security.

Important Note

Ivacy reserves the right to change and amend its Privacy Policy at any time, as deemed suitable. In case any changes and alterations are made, Ivacy will inform its customer about the update via email or a notification within the app itself. In case a revision is made, it will be highlighted on this page, at the very top.

You are encouraged to visit this page frequently to stay informed about changes, if any. You hereby acknowledge and agree that you are liable to review Ivacy’s privacy policy periodically to make yourself aware of modifications.

Since there is no real way to verify whether you are aware of modifications to our privacy policy, we take it as an agreement between you and Ivacy VPN if you continue to use our services.

Contact Information

If our privacy policy is unclear, or you require additional information/clarification, then feel free to send us an email at [email protected].

If you are facing technical issues, feel free to contact Ivacy’s customer support team by emailing us at ([email protected]) before claiming a refund, as we will be happy to solve any problems that you have regarding our products and services.

New Subscription Refund Policy

All new Ivacy subscriptions are backed up with a 30-day* money-back guarantee. You are only eligible for a full refund on a new subscription if all of the following apply:

  • You claim for a refund within 30 days of your subscription date
  • Is not a one month account. (Note: To prevent abuse, one month account is backed up with 7-days money-back guarantee)
  • Your account has not already been suspended by Ivacy for breach of any clause mentioned in the terms of service
  • You previously have not claimed a refund under this policy
  • You have not used Bitcoin, BitPay, Prefect Money, Coin Payments (Cryptocurrency) & Payment Wall as your payment method

If you are in compliance with the criteria mentioned above, then you are entitled to get a full refund. Send an email to [email protected] stating your VPN username and the reason for cancelling the subscription.

Exclusions for Non-Refundables

It is worth noting that the refund policy does not apply to accounts created for special purposes i.e. special accounts or fight plan.

  • If you have opted for our 7-day trial account, the amount paid is non-refundable as well.

Ivacy supports a myriad of payment methods making it easier for customers to get a subscription. However, not all payment methods offer refunds. In such cases, payment methods no offering refunds have been marked as “non-refundable”, nor are they covered by this policy either.

Important Note for Customers Requesting a Refund

We follow a totally transparent process when it comes to refunds. Ivacy is bound to process refunds within 48 hours of a valid refund request. Payments through Credit Cards may take up to 40 days to reflect in your account; depending on your bank, card or payment service provider. Please note that payment made through BitCoin and Paymentwall are non-refundable.
This Refund Policy is subject to all of Ivacy’s terms and conditions.

You are entering into an agreement with Ivacy to use its virtual private network communications services and other related services and features. This service strongly discourages its customers to involve or indulge themselves in any criminal activities. It is strictly an anonymity and privacy based service. You agree that you will not violate any rules or laws of any jurisdiction you are originating from, or entering into.

You agree to protect your credentials (user ID/password) and our system from unauthorized use. You are responsible and liable for all the actions that occur on our servers where you use your user ID/password.

You agree not to use our system for executing any malicious activities, including and not limited to; sending spam, scanning for open proxies, port scanning or open relays, sending opt-in email, unsolicited email or any type or version of email sent in large quantities even if the email is ultimately sent off of another server. You agree not to launch any pop-ups from our service. You agree not to attack or harm in any way, shape or form, any other computer or network while using our service.

Service, speeds, quality, locations may vary. The service will be available 24x7, excluding the time reserved for maintenance and repairs. However, the service may be subject to unavailability due to unforeseen situations beyond our control including emergencies, third party failures in their service delivery, transmission, network, infrastructure or equipment limitations, interference, interruption, signal strength – refused, limited or curtailed.

We will not be held responsible for data, messages or pages lost, not delivered, delayed or misdirected because of interruptions or performance issues with the Service or communication services or networks (e.g., T-1 lines or the Internet). We may impose restrictions such as, usage or service limits, suspend service, or block certain kinds of usage in our sole discretion to protect users or the service.

Network speed is an estimate and is no indication of the speed at which your or the service sends or receives data. Actual speed of the network will vary based on configuration, compression, network congestion and other factors. The accuracy and timeliness of data received cannot be guaranteed; delays or omissions may occur.

We strictly do not log any user activity (sites visited, DNS lookups, emails etc.). Your personal information remains confidential and is not distributed to third parties. We do not entertain any requests for information. We will protect you to the best of our abilities and our system is setup to automatically do so. There are number of reasons for being anonymous and we fully respect them all. For more information, visit our Privacy Policy.

Hacking, cracking, distribution of viruses, fraudulent activities, network sabotage, phishing, and/or any activity deemed illegal or unwanted, under these Terms of Service shall be subject to suspension or termination of your Ivacy account and subscription. Users are responsible to maintain secure configuration of their services, and are responsible for any damages caused by their neglect or exposure of vulnerabilities, whether intentional or unintentional.

Ivacy does not limit bandwidth or data usage per user; however the use of service is subject to fair usage. Creating automated or manual VPN sessions in a manner that would impersonate a bot or exerting excessive load on the network that may disturb other users on the network, or utilizing substantially excessive bandwidth that exceeds the average user bandwidth usage for an extended duration etc., come under unfair usage of the network. Ivacy reserves the right to temporarily suspend or permanently terminate users found involved in unfair usage of its services.

Anti-Fraud Policy

Ivacy hereby notifies that, no accounts will be offered to clients residing in African nations except South Africa. Ivacy had to take this step because of increasing complaints regarding fraudulent activities originating from Nigeria. However, Ivacy reserves its right to allow any one as an exception to get an account, on receipt of government issued IDs or landline phone. Anyone who tries to bypass the conditions therein, will immediately get his/her account terminated without providing a refund for Services already paid.

End Of Services

Ivacy has the right to terminate or pause its services at any time. In case of such an event, the user will be notified in advance. The payment will be refunded to the user if such a situation arises.

Limited Liability

Ivacy shall not be liable under any circumstances for any special, consequential, incidental or punitive damages arising out of, or in any way connected with this Agreement and/or any services and products that you may choose to purchase or use, including but not limited to: damages for lost profits, loss of service use, loss of data, loss of privacy, damages to third parties. This limited liability clause shall apply even if Ivacy has been notified of the possibility of any claims. In no event shall Ivacy’s maximum liability exceed the total amount paid by the customer for the service or the product.

Important Note

Ivacy reserves the right to change and amend its Terms of Service at any time as it may deem suitable. In case any changes and alterations in Terms of Service occur, Ivacy will always inform its customer via an email or an update. Any user, if after the modification in the Terms of Service still uses Ivacy; it will be treated as an agreement between Ivacy and user on the new Terms of Service.

*Buy One Gift One Offer - Disclaimer

Buy One Gift One Free offer is subject to adherence of Ivacy's ToS at all times. In the case of a refund, your request to send Gift to the concerned party will be witheld. Take note, this is done to prevent users from engaging in fradulent activities and the likes thereof. Also, the awarding of Gift is at the sole discretion of Ivacy and can be declined or rejected as the company may deem fit.Offer is Valid for the purchases done from 27th Dec 2018 and onwards.

Restricted Use

To access and use Ivacy VPN and its services you are subject to these terms and all applicable regulations and laws. We have the right, regardless of time, with or without notice, at our sole discretion to terminate accounts of, and block access to Ivacy VPN services to any and all users who infringe on these terms or any applicable laws.

By using Ivacy VPN, you agree not to enable, encourage or assist others for:

  • Fraudulent, criminal, illegal, illicit, unlawful or criminal activities, which includes and is not limited to spamming, port scanning, sending opt-in emails, or sending unsolicited emails or any other version for that matter in vast quantities, even if they are routed through third-party servers, use of stolen credit cards, financial fraud, cloaking, kidnapping, murder, rape, sale of stolen goods, sale of controlled substances, hacking, phishing along with other similar activities;
  • Gaining unauthorized access, deny service to other users on other networks, node or computer through Ivacy VPN services;
  • Exploitation of children in any way, including photography, digital content, video, audio, etc;
  • Uploading or distributing files containing Trojans, worms, viruses, corrupted files, or other similar programs or software that may affect another’s device;
  • Interfering or attempting to interfere with Ivacy VPN’s services, transactions taking place in regards to Ivacy VPN services or any other activities carried out by us, disrupting our networks or website connected to the Ivacy VPN services, or bypassing measures set in place to restrict or prevent access to the Ivacy VPN services;
  • Exploiting the Ivacy VPN services in unauthorized ways, like burdening or trespassing network capacity.
  • Using scraper, spider, robot or other automated means to access Ivacy VPN services or our website for any purpose without our written approval;
  • Collecting or harvesting personal information about other users of the Ivacy VPN services.
  • Collecting or harvesting personal data of individuals, without legitimate consent or interest, or in violation of any applicable law.
  • Taking action to impose or may impose a large load on our infrastructure.
  • Representing our Ivacy VPN services or as a related agent.
  • Incorporating the Ivacy VPN services or a portion into another product or program.
  • Reproducing or copying any part of the Ivacy VPN services.
  • Disassembling, translating, modifying, decompiling, reverse engineering or creating derivative works based on the Ivacy VPN services, including its documentation or files, or determining or attempting to determine algorithms, source code or techniques used in the Ivacy VPN application.
  • Violating moral norms, fair conduct norms and good customs.
  • Violating third party rights, including breach of personal data, copyright or intellectual proprietary right or property.
  • Attempting to harass, stalk or threaten others, promoting discrimination or bigotry.
  • Attempting to manipulate the Ivacy VPN brand, products or services.
  • Attempting to gain unauthorized access to the Ivacy VPN services, computer systems or networks associated with the Ivacy VPN services through password mining, brute force, hacking or other means.
  • Using Ivacy VPN services for military purpose, including weapons development, cyberwarfare, design, manufacture or production of biological, nuclear or chemical weapons.
  • Using Ivacy VPN services for torrenting that involves copyright infringement.

We have the right to refuse service, limit access or suspend accounts to the Ivacy VPN services at our discretion. Such limitation or suspension may be put into effect immediately and without prior notice or refund. Your account could be suspended for investigation, clarification or to provide reasoning and provide additional information. If your account has been suspended, you will need to contact support for further information.

Ivacy VPN is not obligated to enforce the aforementioned terms against you. We encourage our users to let us know of violations; however; we may take appropriate action at our discretion.

These terms apply to those who participate in Ivacy VPN Affiliate Program (the “Program”)

*Please read the terms mentioned on this page carefully before joining our Affiliate Program.

The terms mentioned on this page explain how Ivacy VPN Affiliate Program works and discuss various ways on how you can take part in this program. By joining this program, you agree to abide by the mentioned terms. You will be required to confirm your participation when registering to join the Program at

What is Ivacy VPN, what are its terms & conditions and what is the Affiliate Program?

We are an independent VPN provider, registered in Singapore under company number 2215547.

If you have any questions or queries regarding these terms, you can contact us by email at: [email protected]

Through an Affiliate Program, a company or an individual earns a referral commission from referring customers to (“Our website”). Referral commission is earned when a new customer, referred by an affiliate, purchases a package / plan to use our services (i.e. a “Subscription”). The referral commission becomes valid when the invoice is marked paid and the following are approved by the system.

  • Names and IP addresses
  • Operating systems
  • Operational logs

Enrolment in our Affiliate Program:

By joining the Affiliate Program, you confirm that:

  • You are legally capable of entering into binding contracts.
  • You will provide complete and authentic Registration Data and that you shall inform us of any changes in your Registration Data over time.
  • If you are acting for an organization (such as a company or a partnership), you are authorized to enter into these terms for and on behalf of that organization (in which case, references in these terms to “you” are to that organization, and not you personally).
  • You are not located in the following countries: Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, Democratic Republic of the Congo, Republic of the Cote d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, Sγo Tomι and Prνncipe, Senegal, Seychelles, Sierra Leone, Somalia, Sudan, Swaziland, Tanzania, The Gambia, Togo, Tunisia, Uganda, Vietnam, Zambia, Zimbabwe, Myanmar, Cuba, Iran, North Korea, Sudan, Syria, Ukraine or Russia.
  • By accessing and using our site and the services on our site, and taking part in the Program, you are complying with all applicable laws and regulations in the country in which you are located.

We may, at our sole discretion, review your website following your acceptance of these terms, to ensure your compliance with these terms.

We may, at our sole discretion, choose to reject any application for any reason (and are under no obligations to disclose such reasons).

We reserve the right to suspend or close any account(s) with us and block you from using our site, if (in our opinion), you have failed to comply with any part of these terms. You understand that your account is individual to you, and that we may suspend or close your account if you attempt to transfer or use your account to/for another person.

You are responsible to ensure that whoever uses your account with us is aware of these terms, and that he/she must comply with them.

You are solely responsible for the security details and all the use of your account. You must keep your credentials and other details confidential, and make sure that no one knows about the particulars beside you. You are responsible to prevent unauthorized access to your account.

You should not mislead the organization while providing your credentials for Ivacy’s Affiliate Program.

By sharing your contact details with us, you agree that we can use the provided information to contact you and notify you about any activity on our site or Affiliate Program.

Ivacy’s relationship with you:

Nothing in these terms shall constitute, or be deemed to create, a partnership between you and us; nor, except as expressly provided, shall it designate, or be deemed to designate, either you or us as the agent of the other for any purpose.

Subject to any provisions to the contrary in these terms, you shall have no right or authority to enter into any contract, make any representation, give any warranty, incur any liability, assume any obligation, whether express or implied, of any kind on our behalf or bind us in any way.

Website Links and Cookies

Material for linking to our site in your affiliate dashboard will be provided to you from us. Material will include an HTML code for the link and the graphic files (e.g. banners) to which the HTML code should be applied.

The HTML code provided by us must not be altered in any other way and should be copied exactly as provided. Failure to abide by this condition may result in no credit for the sales generated through your website.

No graphic file provided by us should be altered or modified in any way without our consent and authorization. You may not use your own graphic files to link to our site.

All the graphic files provided by us for the purpose of linking may be displayed throughout your website as you consider appropriate complying with these terms. We reserve the right to request the removal or alteration of a link on your website.

You are required to take full responsibility for maintaining the record of all the links to our website from your website.

When a customer follows your affiliate link to our site, we place a tracking cookie on that customer’s computer or mobile device which will be used to identify that customer as a referral from you, provided that customer creates an account on our site within 90 days (after which the cookie expires). If the customer uses another computer or mobile device to create an account or deletes the tracking cookie before creating the account, then we shall have no liability to pay commission in respect of any such subscription(s) purchased by that customer.

Display of Pricing Information:

As an affiliate, you are entitled to display full information related to pricing and other information relating to our subscriptions. It is your responsibility to keep such information up-to-date through your own efforts. Although we may inform you prior to any change in pricing, but we have no obligation to do so.

We reserve the right to alter pricing at any time in accordance with our own policies.


We undertake to use our best and reasonable endeavors to process and fulfill all orders for subscriptions placed by customers referred by you.

We reserve the right to reject any orders that do not comply with our policy.

We are liable to ensure that all orders are completed and that the provision of services is undertaken in accordance with our terms and conditions. We shall be responsible for order entry, payment processing, cancellations and all subsequent customer service. You shall have no further involvement with the customer or the completion of the transactions, and all customers will be made aware of the same.

If your email ID or one of your user’s email ID is already registered in our database, any sale via your Affiliate link will neither be tracked nor commissioned.

Sales reporting and payment of referral fees:

Full report of all sales of subscriptions generated through your affiliate links will be available on your affiliate dashboard. We reserve the right to alter the form and content of such reports without any prior notice.

We reserve the right to change our affiliate commission rates at any time without any prior notice.

In accordance with these terms, we shall pay you referral commissions on all sales of subscriptions generated by you, except for subscriptions paid for via Linkshare, Apple iTunes Store and Google Play Store.

We will dispatch your payments using the payment method which you have selected in your affiliate dashboard. If you have not selected any payment method, we shall not be under any obligation to make payments to you. We are only liable to send payment(s) using the details provided by you, and we have no liability for the lost payments resulted by incorrect details provided by you.

Payments will be sent after receiving manual request from you which can be made from the affiliate dashboard, subject to your balance being above the minimum payment threshold. Kindly note that payments not claimed within one year; or accounts with incomplete payment details after a billing cycle will be nullified.

Our default payment currency is US Dollars and our default payment cycle starts from the first and ends on the last day of a month. Commissions would be paid after the billing cycle, between the 15th and 20th of the next month.

The minimum payment threshold is $100 for PayPal and $500 for bank transfers. Hence, no payment will be made unless your balance exceeds this amount.

Payments made through Bank transfer will incur a fee of $25. In addition, your bank (or intermediary bank) may impose additional charges that must be paid by you. PayPal payments will incur a fee of 2% of the total commission payable.

Before dispatching any payments, we reserve the right to go through your account details to ensure you complied with our terms. We are not obliged to pay those affiliates who breached the specified terms. Wherever there is an ambiguity as to how you are referring customers to us, we will require you to provide us with such information before we make payment to you.

In the event of any chargeback(s), refund(s) or cancellation(s) by customers referred by you, your commission shall be cancelled. If we have already paid the relevant commission to you, we shall deduct that amount from our next payment to you. Refunds will be made to customers in accordance with our Refund Policy or at our sole discretion.

Where the rate of chargeback(s), refunds or cancellations on your account is unusually high, or we suspect your affiliate account is being used for fraudulent activity, we reserve the right to place restrictions on your account, including but not limited to, suspending your account and retaining all sums within the account as well as commencing a full investigation. You are liable to authorize us to inform the appropriate authorities or third parties of any fraud or suspected fraud, and only once we are satisfied that the matter is resolved shall we remove any restrictions on your account.

Intellectual Property:

Unless otherwise expressly indicated, we are the sole and exclusive owners of all intellectual property rights (“IP Rights”) on our site, including but not limited to, all code, text, sound, video, graphics, photographs and other images that form a part of the site.

We shall be the sole and exclusive owners of all IP Rights which may exist in all future updates, additions and alterations to our site.

By admitting you into the Affiliate Program, we grant you a non-exclusive, non-transferable, royalty-free license to use our trademarks, “Ivacy” and “Ivacy VPN” (our “Trademarks”).

You may use our trademarks only to the extent required to establish links and perform your obligations as an Affiliate under these terms (e.g. to illustrate an article or a link). Examples of prohibited activity include placing affiliate links on a website which uses one or more of our trademarks in its domain name (e.g. or on a website which could give the impression that it’s operated by us. If you use any videos produced by us, you may not edit such videos or any links embedded within them.

In the event that you wish to use our trademarks for any purposes outside of these terms, you must not do so without our prior written consent, the granting of which will essentially depend on our sole discretion.

By accepting these terms you hereby agree that:

Our trademarks shall remain the property of Ivacy unless and until we assign those marks to a third party; nothing in these terms shall be deemed to confer any ownership rights in our trademarks on you; and you shall not contest the validity of our trademarks.


By accepting these terms you agree that you shall indemnify us in full against all liability, loss, damages, costs and expenses (including legal expenses) awarded against or incurred or paid by us as a result of, or in connection with: breach of any warranty given by you in relation to your website; any claim that your website infringes the patent, copyright, trademark or other intellectual property rights of any other person, except to the extent that the claim arises from compliance with any terms stipulated by us; and any act or omission by you or your employees, agents or sub-contractors in performing your obligations under these terms.

We shall not be liable to you for any indirect or consequential loss that you may suffer even if such loss is reasonably foreseeable or if we have been advised of the possibility of such loss being incurred.

Term and termination:

This agreement will come into force when your application to join the Affiliate Program is approved by us, and shall continue to be binding unless and until either you or the organization, notifies the other in writing that it wishes to terminate this agreement, in which case this agreement will be terminated immediately.

For the purposes of notification of termination, delivery via e-mail is considered a written and immediate form of notification.

Notwithstanding the other provisions of this clause, we may immediately terminate this agreement without any prior notice if we determine, at our sole discretion: that you or any of your referred customers are engaged in fraud or are suspected of being engaged in fraudulent activity; that we have doubts in respect of your true identity and that you are unable to provide us with appropriate identification to effectively verify your identity; we have detected that you are located in one of the blocked countries (including if you have used a VPN to bypass our restrictions on these countries); that any of your activities pose a risk to the integrity of the Program; and/or that you are involved in spreading negative sentiments/views about us.

Use of Information:

You acknowledge that your personal information ( i.e. any information about you from which you can be personally identified, such as your name, address, telephone number or email address) may be used by us for the following purposes: to set up and maintain your account with us; and for the provision of the services to which this Program relates; to comply with relevant regulations regarding your registration with us, including verifying the information which you provide to us; to monitor activities in order to detect fraudulent or otherwise unlawful, criminal or improper activities (including money laundering) and breaches of these terms; and to investigate and/or prevent any such activities; to report any such activities to any relevant authorities or other online service providers; to keep you informed of future events, offers and promotions in relation to your account; and to provide you with important information about your account; for any other purpose which is necessary for the performance of our contractual obligations to you, or for enforcing your compliance with your contractual obligations to us.

You hereby agree to the use of your personal information as set out above by us, including the disclosure by us to relevant third parties for such purposes, including but not limiting to: identify and/or age verification agencies, and/or credit checking agencies; relevant authorities, other online service providers, banks, credit card companies, electronic payment providers or other financial institutions, and you hereby agree to cooperate fully with us in respect of any such investigation of activities which it or any such third party may carry out.


Communications: The terms are in English Language, and any contract and other communication between you and us shall be in the said language. The law requires that some of the information or communications we send to you is in writing. You accept that communication with us will be mainly electronic, through our site or by e-mail, and that this constitutes written communication.

When contacting you, we will use the telephone, e-mail or postal address you provide to us when registering or any replacement to those details that you have entered into your account on our site.

Any official communication or notice from you should be sent to our postal and e-mail addresses.

Entire agreement: These terms and the material referred to in the terms:

(i) set out the entire agreement between you and us regarding our site and the Program;

(ii) supersede all previous or existing representations, agreements or communications between you and us regarding our site or the Program. We will not be bound by any obligation, condition or other provision that is different from or in addition to those set out in these terms unless authorized by one of our directors and specifically stated to be a variation of these terms.

Invalid terms:

If any part of these terms is found to be invalid or unenforceable, the remainder of the terms shall not be affected.

Transfer of rights and obligations: The contract between you and us (as set out in these terms) is binding on you and us and on our respective successors and assignees. You may not transfer, assign, charge or otherwise dispose off your contract with us, or any of your rights or obligations arising under it, without our prior written approval. We may transfer, assign, charge, sub-contract or otherwise dispose off of our contract with you, or any of our rights or obligations arising under it, at any time.

Delays in enforcement: If we fail to insist upon strict performance of any of your obligations, or if we fail to exercise any of our rights or remedies, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations.

Laws and disputes: These terms, the formation of the contract between us, use of our site, use of our services, and any dispute or claim arising out of any of them (including non-contractual disputes or claims), are governed by the laws of Hong Kong. All disputes between us shall be decided only by the courts within Singapore, except that we may enforce any judgment anywhere in the world where you may have assets or be located.

Limited Liability: Ivacy shall not be liable under any circumstances for any special, consequential, incidental or punitive damages arising out of, or in any way, connected with this Agreement and/or any services and products that you may choose to purchase or use, including but not limited to: damages for lost profits, loss of service use, loss of data, loss of privacy, damages to third parties. This limited liability clause shall apply even if Ivacy has been notified of the possibility of any claims. In no event shall Ivacy’s maximum liability exceed the total amount paid by you for the service or the product.

Important Note:

While Ivacy may change its Terms & Conditions over time, the latest iteration of these Terms & Conditions will always be available at The right to revise Terms & Conditions, as and when necessary, will be at the sole discretion of the management of of the organization. However, Ivacy will notify you of any material changes to Terms & Conditions through an update or email. If a user continues to use Ivacy after the Terms & Conditions have been modified, it will be treated as an agreement by the user to the revised Ivacy Terms & Conditions.

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