70+ Servers in North America 80+ Servers in Europe 50+ Servers in Asia 12+ Servers in Austraila 5+ Servers in South America 6+ Servers in Africa
Is the billing method recurring or non-recurring? We offer both, recurring and non-recurring billing methods. If you buy VPN, your standard billing method will be set on recurring, but you can request to change it by submitting a ticket or contacting our support.
How can I upgrade/change my current plan? You can change or upgrade your plan at anytime. You can order VPN for one month after which you can order for the yearly subscription and your package will be upgraded. If you buy VPN for six months and you would like to add a few more months in it, you can purchase VPN on monthly subscription to extend your account.
Does Ivacy keep logs? Ivacy does not keep any logs of users’ activities. The only log we keep is the access attempts to our servers that help us to assist you for troubleshooting and security purposes. So, you can relax and order VPN with complete peace of mind.
Can I use Ivacy account on my other devices? Yes, you can use your Ivacy account on other devices as well. Ivacy offers multi login that allows you to use 1 account on 5 devices, simultaneously. Just purchase VPN account and use the same account on up to 5 devices.
What payment methods do you accept? We accept payments via PayPal, Credit Card, Master Card, Bitcoin, Perfect Money, AliPay, Yandex, Ukash, CashU, Giropay, Necard, Mercado Pago, MyCard Wallet and more.
Is the discount applicable on every renewal? Yes, Ivacy VPN offers a life-time discount on all its VPN plans. For instance if you bought an yearly plan for $29.95/year, then you’ll be paying the same amount on every renewal irrespective of the pricing at that point in time until cancelled.